Use a familiar analogy: the public brain is what customers and AI can safely see—it's the outward-facing facts, Q&A, images and structured resources. The private brain is for internal staff use—procedures, training notes and other context that shouldn’t be published publicly. Example: a product page and its approved Q&A live in the public brain so AI and visitors can rely on accurate, structured information. Internal procedures and troubleshooting notes live in the private brain to guide staff without exposing sensitive details. Updates can happen to both layers, but the public brain directly supports visibility and customer-facing answers, while the private brain supports internal operations and expertise. This separation keeps things practical and clear for clients.
Public Q&A
Can you give a quick example I can show a client to illustrate public vs private brain?
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